Tech support wanted us to buy a new keyboard.
#Soft reset surface pro 2 full
Reset and full wipe/reinstall of Windows didn’t work. Luckily I tried it before doing a full reset.Īrin!!!that worked for us Thank you so much. Other hints, including cleaning w/alcohol, didn’t work for me, but this tip did. I had to wipe the metal contacts where it connects to the device with rubbing alcohol. Thank U soooo much Arin!!! None of the solutions proposed by Microsoft worked, but urs did!!! Thank u… thank u tonnes!!! :) Worked like a charm for me as wellĪmazing, thanks so much! Solved it for me! :) Even reinstalling keyboard in device manager didnt work. Nothing worked at all before, and softreset didnt work for me. And when I then started my SP3 My type cover was working again. And then did it again while the SP3 was turned off and like Arin said Then I also did Volume up + Power key. I did the Volume down + Power key to fully shut down. Thank you, Arin! Your solution worked in my case as well!!! Thank you for sharing. My IT dept had no recommendations for the solution so thank you for putting this info out here for all to see. OMG!!! This actually worked for me as well. This worked for me when no other advice worked. Thank you, Arin! Your solution worked in my case…thank you for sharing.Įxcellent. If, like me, you arrive at this page with a similar but slightly different problem (SP3 doesn’t recognize its keyboard is attached at all, but the keyboard backlight does work), you might try what ended up working for me:ġ) Fully shut down your SP3 and wait a minute.Ģ) Hold down Volume-Up and Power together for 15 seconds (during which the screen flickered once for me).Īfter doing that, my keyboard worked again! I had tried all the standard stuff like numerous reboots, Device Manager scanning for new hardware, and the key combo above. Thanks for sharing this! I wish Microsoft’s site had more documentation on the magic button combos like this. any other ideas to try? thankx!Īfter reading and trying all other suggestions online, this is the one that solved my problem. This solved my issue when nothing else did.
#Soft reset surface pro 2 pro
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